Privacy Policy

Privacy Policy

Last updated: 12/11/2025

1. Introduction

Welcome to Birdie Club ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website (www.birdieclub.co.nz) and app (app.birdieclub.co.nz) (collectively referred to as the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect

We collect the following types of information to provide, improve, and secure our Services:

a. Personal Information
When you create an account, make a purchase, or interact with our Services, we may collect:

  • Name

  • Email address

  • Password

  • Payment and shipping information

b. Usage and Technical Data
We may automatically collect:

  • Device and browser type

  • IP address

  • App usage statistics and analytics

  • Location data (if enabled on your device)

  • Cookies and tracking technologies on our website

c. Social Logins
If you choose to sign in via a third-party platform (e.g., Google or Facebook), we may receive limited profile information as permitted by that service.

3. How We Use Your Information

We may use the collected information to:

  • Provide and operate our Services.

  • Process payments and fulfill orders.

  • Communicate with you, including sending updates or promotional materials (where permitted).

  • Personalize your experience within the app and website.

  • Analyze usage and improve functionality and user experience.

  • Ensure security, prevent fraud, and comply with legal obligations.

4. Sharing Your Information

We only share your personal information with trusted third parties necessary for the operation of our Services, including:

  • Glide – App platform services.

  • Shopify – E-commerce platform and payment processing.

  • Google Analytics – Website and app analytics.

  • Klaviyo – Email marketing and communication.

  • Meta Pixel – Advertising and remarketing.

These third parties may collect, store, and process your data on our behalf in accordance with their respective privacy policies.

We do not sell, rent, or trade your personal information to others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze performance, and deliver personalized content or advertisements. You can manage cookie preferences through your browser settings.

6. International Data Transfers

Your information may be transferred to and stored on servers located outside New Zealand. We take appropriate measures to ensure your data is handled securely and in compliance with applicable privacy laws.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, or resolve disputes.

9. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent (where applicable).

  • Object to processing or request data portability.

Requests can be made by contacting us at hello@birdieclub.co.nz.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date and will take effect immediately upon posting.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@birdieclub.co.nz
Company: Birdie Club